An Android and iOS app for Memo barbershop customers, published as "MEMO — ميمو": the customer picks a branch and a barber, books a place in the queue, follows their position live from wherever they are, and earns loyalty points on every invoice. It runs on the same database as the shop system, so a booking reaches reception and the barber instantly. Browsing works without an account, and location is used only to show the nearest branch.
Booking in steps: choose a branch, then a barber by name or "any barber" and the system picks the least busy.
Each barber's status (available, busy, away) is shown and updates live.
A "queue" screen with your position and estimated time that refreshes on its own.
No deposit — payment happens in the shop.
Loyalty points accrue automatically on each invoice — one point per ten pounds — shown in your account alongside your booking history.
Star ratings and a comment after service, feeding into the barber's rating.
Notifications for queue and booking updates.
Sign-in with a phone number, and guest browsing of branches and barbers without an account.
Location is requested only while the app is in use, to show the nearest branch, and is not shared with anyone.
Account and data deletion from inside the app, with a published privacy policy; the app is live on Google Play and the App Store.
Fully Arabic in Memo's black and gold identity.
What you gain
Reception is freed from answering the phone: customers book themselves in the app, so staff return to the register and the people in front of them.
Every booking enters the system correctly from the first second — no manual transfer from WhatsApp, no forgotten or duplicated booking with nobody accountable.
Customers stop walking out over crowding: they watch their place in the queue from home and arrive on time, and crowds spread out once they can see which branch is free.
Loyalty points bring customers back without discounts eating into your margin.
A rating arrives after every service, so you hear the customer's opinion before they disappear.
The app is the cheapest receptionist you have: it works 24 hours and enters the data correctly at the source.
