# MEMO Customer App

An Android and iOS app for Memo barbershop customers, published as "MEMO — ميمو": the customer picks a branch and a barber, books a place in the queue, follows their position live from wherever they are, and earns loyalty points on every invoice. It runs on the same database as the shop system, so a booking reaches reception and the barber instantly. Browsing works without an account, and location is used only to show the nearest branch.

Android & iOS · Choose branch & barber · Live queue · Loyalty points

## What's inside the system

- Booking in steps: choose a branch, then a barber by name or "any barber" and the system picks the least busy.
- Each barber's status (available, busy, away) is shown and updates live.
- A "queue" screen with your position and estimated time that refreshes on its own.
- No deposit — payment happens in the shop.
- Loyalty points accrue automatically on each invoice — one point per ten pounds — shown in your account alongside your booking history.
- Star ratings and a comment after service, feeding into the barber's rating.
- Notifications for queue and booking updates.
- Sign-in with a phone number, and guest browsing of branches and barbers without an account.
- Location is requested only while the app is in use, to show the nearest branch, and is not shared with anyone.
- Account and data deletion from inside the app, with a published privacy policy; the app is live on Google Play and the App Store.
- Fully Arabic in Memo's black and gold identity.

## What you gain

- Reception is freed from answering the phone: customers book themselves in the app, so staff return to the register and the people in front of them.
- Every booking enters the system correctly from the first second — no manual transfer from WhatsApp, no forgotten or duplicated booking with nobody accountable.
- Customers stop walking out over crowding: they watch their place in the queue from home and arrive on time, and crowds spread out once they can see which branch is free.
- Loyalty points bring customers back without discounts eating into your margin.
- A rating arrives after every service, so you hear the customer's opinion before they disappear.
- The app is the cheapest receptionist you have: it works 24 hours and enters the data correctly at the source.

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## Contact
- WhatsApp / Phone: +20 102 851 8754 (https://wa.me/201028518754)
- Email: tamyazcompany@gmail.com
- Request form: https://www.tamyaz.online/en/form
- Facebook: https://www.facebook.com/profile.php?id=61573520164290
- Instagram: https://www.instagram.com/tamyazcompany/

- HTML version of this page: https://www.tamyaz.online/en/portfolio/memo-customer-app
- Same page in Arabic: https://www.tamyaz.online/ar/portfolio/memo-customer-app.md